Help
Answers to common questions. If you can’t find what you need, email us and a real person will reply.
Email us
We usually reply within 2 working days. Please don’t send bank details, passwords or your UTR by email.
Common questions
How do I log in?
Go to Log in and enter your email and password. No password yet, or forgotten it? Tap Email me a login link instead, open the email from [email protected] and tap Log in. You can then set a new password in Account.
The link works once and lasts 15 minutes. You then stay logged in for 30 days on that device.
The login email hasn’t arrived
- Wait a couple of minutes, then check your junk or spam folder.
- Check you typed your email address correctly.
- Ask for a new link. You can ask for up to 5 an hour, and only the newest one matters.
- Still nothing? Email us at the address above.
Can I try it before signing up?
Yes. The example ledger has made-up figures for one property. Click around as much as you like. Nothing is saved.
How do regular payments work?
In Rent and expenses, set up rent or mortgage interest once: the amount, how often (every month, every 2 weeks or every week) and the first date. The ledger then adds each payment on its due date.
If a payment doesn’t happen, such as a month the rent wasn’t paid, delete that one entry. To change the amount from now on, edit the regular payment.
Do I enter my whole mortgage payment?
No, only the interest. The part of each payment that pays off the loan can’t be claimed. Your lender’s yearly statement shows the interest. On an interest-only mortgage it’s usually the whole payment.
Mortgage interest goes in box 44 and gives you a 20% tax credit rather than coming off your profit.
Expenses or the £1,000 property allowance?
You can take off your real costs or a flat £1,000, not both. The Overview works out which leaves you with less tax. See the guides for more.
I own the property with someone else
Set your ownership share in Properties. Every figure, including the Self Assessment boxes, then uses your share only. Each owner declares their own share on their own return.
Is this tax advice?
No. Landlord Tax Ledger helps you keep records and works out figures from what you enter. You’re responsible for your own tax return. If your situation is complicated, speak to an accountant. HMRC’s own guidance is on GOV.UK.
Who can see my records?
Only you, when you’re logged in. We don’t sell or share your data. See the privacy notice.
How do I delete my account?
Email us from the address you log in with and we’ll delete your account and all your records.